New COVID-19 Resources Available
15 May, 2020
The PGA of Canada has been working diligently with NAGA partners to develop an industry-wide playbook — backed by health and safety experts — containing best practices for PGA professionals, golf facilities and players from coast-to-coast. The playbook is in the final stages of production and will be shared shortly.
Recognizing that many facilities are open, the PGA of Canada wanted to provide members with a selection of practical resources in advance of the official playbook release. Please find the resources below.
Please note: In the event of any conflict between these resources and any provincial legislation, guidelines or other provincial directions, the provincial documentation will take precedence. For more information, please contact Chief Innovation Officer Matt Allen.
Golf Operations Best Practices - CLICK HERE
- Arrival and departure;
- Pro Shop and retail;
- Teaching and coaching;
- Practice areas;
- Power carts and pull carts;
- Emergency procedures, and more.
* developed in consultation with ACUTE Environmental and Safety Services Inc.
COVID-19 Human Resources Operations Guide - CLICK HERE
- Considerations for staffing levels;
- On-boarding & training;
- Application of relevant health & safety legislation;
- Mental health in the workplace;
- Internal communications;
- Sample action plan in the event of a case of COVID-19 at your facility.
* developed in consultation with Crowe Soberman LLP
Workplace Safety
- Job-specific PPE recommendations
- COVID-19 PGA PPE suppliers
- Sample COVID-19 pre-screening questionnaire
- Health Canada guidance on handwashing and non-medical masks
- Recommended cleaning and disinfecting protocols
* developed in consultation with ACUTE Environmental and Safety Services Inc.
Retail Best Practices - CLICK HERE
- Visual merchandising;
- Pricing strategies;
- Promotions during COVID-19;
- Optimizing marketing budgets;
- Screening customers during COVID-19, and more.
* developed by the Retail Council of Canada
Marketing & Communications Checklist - CLICK HERE
- Creating your information hub;
- Learning more about your customers;
- Streamlining your marketing and communications channels;
- Finding new ways to communicate with your customers during COVID-19;
- Sample email template for members and customers
* developed in consultation with Strong Coffee Marketing